Policies
 About
Unlimited Usage
Personal Dial-up accounts have no restrictions except they are for individual use and
are to be used only by the person or family member whose name is on the contract.
Hunter Point Online does not have user time limits nor do we not charge by the hour.
Unlike many other Internet Service Providers (ISP), we have no restrictions on the amount
of time you use your account each month. This system can only be maintained under the
condition of one account, one user. Multiple log ons are strictly
forbidden. One month will be deducted from members accounts for each multiple log on that
occurs.
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System
Backups
Users are responsible for their own data backups. This includes user Web Pages, e-mail
or any other files on our system. HPO makes regular system backups and in case of
accidental data loss HPO will make every effort to recover lost data for it's members.
HPO, we will not be held responsible in any way or form for data deleted from our system,
either by the user or through system failure or malfunction.
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Support
All users are responsible for any hardware and/or software necessary to connect to our
network. We assume that the computer is in running order and has no faulty parts, missing
software and/or drivers. Any technical problems with the user's computer must be handled
by the user, either on their own or by requesting a specialist. Hunter Point Online's
support only extends to the assistance in configuration of the Networking software and
email client required to connect to our network and send/receive email. Hunter Point
Online will send documents to new customers to assist them in configuring their computer
to access the Internet. Furthermore, we will extend configuration assistance by email, fax
and telephone to those having difficulty with the documentation. All users waiver any and
all rights of claims against HPO and/or any of it's staff for any damages, mental or
physical, suffered from advice and/or assistance.
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Editorial
Control
Hunter Point Online exercises no control over the content of the information passing
through our system. Users recognize the information or material available over the
Internet may be offensive, inaccurate or fallacious. We make no warranties of any kind,
whether expressed or implied, for the content, validity, accuracy of the information
passing through our network service. HPO takes no responsibility for any damages suffered
by a customer from misleading, inaccurate, offensive, or any form of misinformation
procured through our network system. Use of any information, service or product obtained
via HPO is at the sole risk of the Member.
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Obey the Law
Hunter Point Online reserves the right in it's sole discretion to suspend or terminate
any Member's account(s) at any time without refund or notice as a result of any of, but
not limited to, the following activities:
- Transmission of material violating any Japanese law is prohibited. This includes, but is
not limited to: copyright material, material judged to be threatening or obscene, or any
material protected by trade patents. If a violation of the law is discovered, your account
privileges will be terminated, and the appropriate law enforcement authorities will be
notified.
- Hacking. Defined as keeping any "hacking tools," attempting or threatening the
security of any system or resource. Suspected hackers will be turned over to the
appropriate law enforcement authorities.
- Non-payment of services. Accounts that are not prepaid by the expiration of the contract
period will be put on "Accounting Hold" and cannot be used. Those that remain
unpaid for over one month will automatically have their files purged. Accounts on
"Accounting Hold" will continue to accrue the regular service charge.
- Storage of any illegal or pirated software.
- Violation of the "Acceptable Use Policy" (AUP).
- Spamming, mail bombing or any other activity that shows malicious action toward another
Internet or network user.
- Any activity that hinders the technical or business operation of Hunter Point Online or
any other Internet or network provider.
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Expired/Unpaid
Accounts
Hunter Point Online realizes the importance of our members email, home page(s) and
other files on our servers and will not immediately delete them from our system. Expired
accounts will be put on Accounting Hold for a period of one month. During this
period HPO will hold all files on our servers, continue to receive and hold all incoming
email in the member's email box. Members will not be able to access the Internet, their
HPO email account nor other files during the Accounting Hold period. During this time
period the account will continue to accrue the regular membership fee. Members may
reactivate their account(s) by making the membership payment. After confirmation of
payment, members will be able to access their account(s) with their same UserID, Password
and Email Address and will have access to all email accumulated during the Accounting Hold
period. If HPO does not receive payment after one month the account will be regarded
as canceled and will be removed from the server along with any/all files. HPO will not be
responsible for any files nor email left on our servers.
Cancellation
of Service
Members may cancel Hunter Point Online Service at any time. Notice of cancellation must
be received at least one week prior to the conclusion of one's contract period.
Cancellations are accepted by filling out this online Cancellation Form, via email to accounts@hpo.net or by fax to 03-5390-2539. Email or
fax cancellations must include the members Full Name, Address, UserID and Password. Hunter
Point Online will not accept cancellations over the phone. HPO will
send confirmation of cancellation to the email address given on the online
Cancellation Form. . If a member chooses to terminate their account(s)
before their contract period expires no refund for the unused portion of their contract
can or will be granted nor can it be transferred.
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Service Resale
Hunter Point Online services, including dial-up accounts, web hosting and web design
are non transferable. Use of HPO accounts is limited to the individual or business whose
name appears on the account(s). An additional fee equivalent to one month access charge
may be levied for concurrent logic sessions. Members shall maintain a secure password and
take reasonable measures to prevent the unauthorized use of their account(s). The sharing
or reselling of any service from HPO without written permission is strictly forbidden.
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System
Maintenance
Hunter Point Online will occasionally have to shut the network system down for regular
scheduled maintenance, system software and hardware upgrades. This is necessary in order
not to be left behind with yesterday's technology. Naturally, HPO will try to schedule
these minor interruptions during a time of light or no traffic. In the event the system is
down for more than 24 hours, all Members will be automatically credited that period on
their account(s). HPO will not accept any responsibility in any form from problems arising
from system down time.
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Acceptance of
Terms
By initiating an account with Hunter Point Online, you are agreeing to all terms and
conditions. Should you not agree to the terms and conditions, HPO must receive written
notification within five days to cancel service with a refund. Notices of non acceptance
can be sent by e-mail, fax or regular mail with your account name and the word
"cancel." Any other actions or lack of action will be considered acceptance of
all terms and conditions. These Terms and Conditions supersede all previous
representations, understandings or agreements and shall prevail notwithstanding any
variance with terms and conditions of any order submitted. Hunter Point Online reserves
the right to amend or supplement the Agreement as it deems necessary without permission or
consent of members.
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Thanks for taking the time to read our subscriber's
agreement.
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